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  • Workplace Violence

    Educational Tools/Resources

    • Workplace Violence Prevention for Nurses | NIOSH | CDC: There are a few steps that healthcare providers and their employers must take to address workplace violence.  First is a recognition that there is a problem.  Secondly is to provide education to healthcare providers to better understand the extent of violence in the workplace, how to recognize signs of potential violence, develop communication skills to address workplace violence, and have appropriate resources easily accessible if there is an incident of workplace violence.  The National Institute for Occupational Safety and Health (NIOSH) has developed a Workplace Violence Prevention for Nurses Course for this purpose. 


    • Kumari A, Sarkar S, Ranjan P, Chopra S, Kaur T, Baitha U, Chakrawarty A, Klanidhi KB. Interventions for workplace violence against health-care professionals: A systematic review. Work. 2022 Apr 13. DOI: 10.3233/WOR-210046. Epub ahead of print. PMID: 35431213. There is a growing literature on workplace violence and strategies for intervention.  A systematic review done by Kumari et al suggests that workshop-based formats are often used for education and teaching de-escalation techniques as well as utilizing simulated patient scenarios.
    • Patterson S, Flaws D, Latu J, Doo I, Tronstad O. Patient aggression in intensive care: A qualitative study of staff experiences. Aust Crit Care. 2022 Apr 12:S1036-7314(22)00032-7. DOI: 10.1016/j.aucc.2022.02.006. Epub ahead of print. PMID: 35428553.
    • Intervention and de-escalation techniques are crucial but the emotional support, coping skills, and resilience training will also promote the well-being of healthcare providers.
    • Kaplan, Lewis J. MD, FACS, FCCM Society of Critical Care Medicine Presidential Address−49th Annual Congress, February 2020, Orlando, Florida, Critical Care Medicine:  May 2020 - Volume 48 - Issue 5 - p 615-617. DOI: 10.1097/CCM.0000000000004312.  The 49th Society of Critical Care Medicine Annual Congress included sessions on addressing workplace violence and conflict mediation in the ICU.

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